Warranty


 ConfiAd Quartz Surface 15-year Limited Warranty


  Jin Gwang warrants that ConfiAd Quartz Surface will be repaired or replaced, without charge, if it fails

 due to a manufacturing defect during the first 15 years from the date of installation of ConfiAd Quartz Surface.

 If it is determined by Jin Gwang or its authorized warranty service agent that a defect in the material exist within,

 15 year period, Jin Gwang will, at its sole option, repair or replace the defective ConfiAd Quartz Surface   

 in accordance with the following.


Terms and conditions

  1. The 15 year limited warranty applies to ConfiAd Quartz Surface only.

  2. The 15 year limited warranty applies to ConfiAd Quartz Surface that have been fabricated and installed

      in accordance with the Fabrication Manual for transportation, storage, handling, fabrication, and installation.

      Improper fabrication or installation is the responsibility of the fabricator/installer.

  3. This warranty applies to ConfiAd Quartz Surface that have been properly maintained in accordance with

      Care & Maintenance available at www.confiad.com

  4. This warranty applies to ConfiAd Quartz Surface that have been permanently installed in an interior application

      and have not been moved from the original location.

  5. This warranty is non-transferrable.


Exclusions

  This warranty shall not apply to 

   1. Products and/or materials that have not been paid in full.

   2. Issues or occurrences that are inherent characteristics of Quartz Surface, regardless of whether viewed as

       a defect by the purchaser.

   3. Damage caused by faulty or improper fabrication and installation, including but not limited to, seams, seam

       performance, and caulking.

   4. Damage caused by any instability or improper support occurring in the property in which the product has been

       installed, including but not limited to, shifting, settling, or movement of the substrate.

   5. Damage caused to any materials that have been moved, removed or relocated from its original place of

       installation.

   6. Damage caused by any form of abuse, exposure to excessive heat, accidents, or misuse, including but not

       limited to, scratches, stains, chips, or cracks.

   7. Products in which the factory applied surface finish has been altered in any way, and/or damage caused by

       chemicals.

   8. Products installed with known or visible manufacturing defects at time of installation.


 Jin Gwang is not responsible for damage or injury caused in whole or part by acts of God, job site conditions,

exterior installations, architectural or engineering design, structural movement, acts of vandalism, or accidents.


 No other express or implied warranties of merchantability or fitness for a particular purpose are made by this

warranty except for those expressly provided herein. Under no circumstances shall Jin Gwang be liable for any loss

or damage arising from the purchase, use or inability to use this product, or for any special, indirect, incidental or

consequential damages. In no case will Jin Gwang be liable for labor to remove and/or reinstall   

ConfiAd Quartz Surface, or other similar activities necessary to complete the replacement or removal of the

defective material.


 This warranty entitles the purchaser to specific legal rights. Other rights may also be available, which may vary from

state to state. Some states do not permit the exclusion or limitation of implied warranties or of incidental or

consequential damages, so the above limitation or exclusion may not apply to you. To know what your legal rights

are, consult your local or state consumer affairs office or your state’s Attorney General.


 To obtain service under this limited 15-year warranty, please contact the source from which you purchased your

ConfiAd Quartz Surface. You must permit your Certified Installer or Jin Gwang authorized agents to inspect your

ConfiAd Quartz Surface, and you must reasonably cooperate with your installer and Jin Gwang agents in the

efforts to provide service in conjunction with this limited 15-year warranty. If the problem is not handled to your

satisfaction, please contact our representative directly by writing or calling:


Jin Gwang Industries Co., Ltd.

11-13 Maejari-gil, Opo-eup, Gwangju-si

Gyeonggi-do, 12798, South Korea

+82(31) 767 8441

www.confiad.com


Please include your name, address, a description of the problem, and the phrase ConfiAd Quartz Surface, 15 year

limited warranty” in all correspondences. We will respond to all inquires within 30 days.